billing
Annual and per-hire billing: what to expect
Some employer contracts are annual, others charge per successful hire. Learn how to interpret your agreement and when charges typically apply.
Zera may offer annual subscriptions for ongoing access to the employer platform, alongside or instead of per-hire models tied to specific placements. What you are billed for depends on the contract you signed and how your jobs are set up in the product.
For per-hire models, charges often align with milestones such as a candidate starting in role or a guarantee period, as defined in your agreement. If you are unsure which events trigger fees, use your order documents or message billing support for a plain-language summary.
For annual terms, watch renewal dates in your settings or in emails we send. If you need to add seats, expand regions, or cancel, start early so there is time to process changes before the next cycle.
When discussing hires with the Zera team, name the requisition, candidate, and dates so we can match activity to the right line items on your account.