billing
Employer billing and payments overview
Understand how employer subscriptions and hiring-related charges work, where to manage payment methods, and when to expect invoices.
Employer billing in Zera TechBridge is built around your hiring needs and the plan or contract in effect for your organization. You may have recurring subscription charges, usage-based line items, or a named commercial agreement, depending on what your team has purchased.
Use your billing or account settings in the product to review the active payment method, upcoming renewals, and past charges when those screens are available. Invoices and receipts are typically sent to the billing contact email on file.
For upgrades, seat changes, or plan questions, you can use in-product guidance or open a support ticket in the billing category. Include your company name and a short description of what you want to change so we can route you quickly.
If a payment fails, update the card or bank method as soon as possible to avoid an interruption in posting or access. The team can help interpret decline codes in a support conversation if the card looks valid on your side.