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Zera Service: white-glove hiring program
Understand when the Zera Service enrollment applies, what white-glove support includes, and how to work with your program contact alongside the product.
Some employers enroll in Zera Service for hands-on support with hard-to-fill roles, cleared hiring, or high-touch coordination. Your statement of work or order defines the exact scope.
Use the in-product enrollment and messaging paths your contract references. Your named contact can help with sourcing strategy, posting copy, and escalation when timelines slip.
Billing for the program is separate from self-serve job credits in many deals—check your agreement or ask finance before assuming a line item maps to a specific feature toggle.
If you are unsure whether you are enrolled, open a ticket with your company name and we will confirm entitlement without exposing other customers' data.