Help Center
Guides for every Zera workflow
Profile setup, applications, employer tools, billing, and answers to common questions—organized so you can scan fast or search when you know what you need.
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For you
Starts here- Employer billing and payments overviewUnderstand how employer subscriptions and hiring-related charges work, where to manage payment methods, and when to expect invoices.employerstripesubscriptioninvoice
- Annual and per-hire billing: what to expectSome employer contracts are annual, others charge per successful hire. Learn how to interpret your agreement and when charges typically apply.employercontractper-hirerenewal
- Post and manage job listingsCreate clear job posts, keep descriptions accurate, and use employer tools to edit, pause, or close roles as your hiring needs change.employerpostinghiringrecruiter
- Employer analytics: pipeline health and hiring metricsUse employer dashboards to see posting activity, applicant volume, and funnel signals so your team can prioritize reqs and spot bottlenecks early.employeranalyticsreportingpipeline
- Reviewing applications as an employerOrganize candidates per job, use consistent review criteria, and keep communication clear through the platform and your own policies.employerreviewshortlisthiring
- Company profile and your hiring presenceRepresent your organization clearly, align roles to the right business units, and keep company details accurate for candidates and compliance.employeremployerbrandingorg
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3 articles- Get started with your Zera TechBridge accountCreate an account, sign in, and understand how candidates and employers use the marketplace for jobs, profiles, and hiring workflows.allaccountsign-inonboarding
- Reset your password and recover accessIf you cannot sign in, use the password reset flow, check spam folders for email, and keep your account email current for recovery.allpasswordemailsign-in
- Employer team seats and access basicsAdd teammates with the right employer permissions, separate billing contacts from recruiters, and avoid shared logins for audit and security reasons.employerteampermissionsseats
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1 articlejobs
1 articleapplications
1 articlecompany
1 articlebilling
1 articletechnical
3 articles- Browsers, cookies, and common issuesUse a supported, up-to-date browser, allow necessary cookies for sign-in, and try isolation steps when you see odd behavior.allbrowsercookiestroubleshoot
- File uploads and attachmentsRespect file size and type limits, avoid unusual encryptions, and use supported formats for resumes, images, and support ticket files.alluploadpdfsize
- Mobile and on-the-go useUse the responsive web app on your phone or tablet; complete heavy uploads and long forms on a stable network and larger screen when possible.allmobiletabletnetwork
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1 articlegeneral
3 articles- Open a support ticketUse the support ticket path for account issues, billing, bugs, and anything that needs a tracked response with history you can return to later.allsupporttickethelp
- Notifications and emails from ZeraControl how you receive updates about applications, job alerts, and account messages, and keep your address deliverable with proper spam settings.allemailnotifysettings
- Privacy and data handling basicsZera is built for professional hiring. Treat profile and export data with care, and use official channels to request account-level changes that need verification.allprivacysecuritydata